We offer a 3-day money-back guarantee on new software subscriptions purchased directly through our website. If you are not satisfied with your purchase, you may request a full refund within three calendar days from the date of purchase. Any applicable transaction charges will be deducted from the refund amount.

Refunds are available only for requests made within 3 calendar days of the original purchase date. Our software is a professional tool designed for trained users, and difficulty in operating or understanding the software does not constitute a software fault and is not grounds for a refund. Renewals and meteorological data services are non-refundable. By completing your purchase, you confirm that you have read, understood, and agreed to these refund terms.

Refunds are available for new software subscriptions only and do not apply to subscription renewals or meteorological data services. Refund requests must be submitted within three calendar days of purchase. Refunds will not be provided on the basis of user unfamiliarity with the software, as a lack of prior knowledge or experience is not considered a fault with the product.

Payments made by credit or debit card will be refunded to the same card used for the original transaction. For purchases made using other payment methods, refunds will be processed by bank transfer. Any applicable international bank transfer fees or charges will be deducted from the refund amount.

Subscription renewals and meteorological data services are non-refundable. Purchases made through resellers or other third parties are subject to the refund policies of the respective reseller or third party. Unauthorised or fraudulent transactions are not eligible for a refund under this policy.

Envitrans reserves the right to modify or update this Refund Policy at any time without prior notice. Please review this page periodically to ensure that you are aware of the latest version.

For refund requests or questions regarding this policy, please contact our support team.